Friday, April 17, 2009

Too angry to have a title

I'm so mad today at Bitdefender. I don't know what it did but apparently I can't open my Firefox browser. WTH??? There's a notice saying that one of the component is missing or something. So when I wanted to re-installing Firefox, Bitdefender block the same .dll that been missing in Firefox and of course the it couldn't install properly and having the same problem. Currently Bitdefender claimed it's a trojan.
I tried to retrieve all my bookmarks but I couldn't find the bookmark file where Firefox usually save it. The only next thing to do is to uninstall Firefox and re-install. But I will lost all my bookmarks. Damn it.
However, I was thinking of disable Bitdefender and re-install Firefox. Maybe that work. But I'm not sure if this .dll is really a trojan that could harm my laptop or another Bitdefender ultra protection kind of thing. Yes, Bitdefender also categorized Duke email is harmful. What a nuisance.
What I really mad is the possibility of losing my bookmarks. I bookmarked a lot of thing ok. From important website for Duke, all the houses that I wanted to contact for Fall semester, photoshop tips, Lumix LX3 tips, blogs that I stalked, Low Yat's thread that I follows, some websites for my assignment and many more la. Now I have to find one by one ke? When time I had to surf internet is limited due to exams next week, stuff like this happened. Sape tak marah?
Now I'm using Explorer which I don't really like. Slow, no spelling check, have weird sound which I hate... ahhh... but on brighter side, at least I have a browser. Hehe..
Ok, I need to wait my IT specialist to wake up to ask him what I should do now. Apparently his advice in 3 sentences SMS doesn't make sense to me when I tried to follow it just now.
Hmmm.. how I wish he's here right now. Uh-uh, I realized that I have depend on him too much on IT-related problem has made me nearly-blind IT (buta IT, hehe) and not up to date with current issues anymore. Yes, when you married, you let go some and let the other half take it while you focus on other things. Ye, alasan semata-mata. Haha..
Ps: on brighter side, it's not that you have to re-format the whole laptop which will lose a whole lot more. So please stay calm and look at the bright side ye.

4 comments:

Alice said...

dh ok dh ur firefox? i dulu refused to change from IE to firefox and now I'm lovin it! in comparison, baru i realized hw slow is IE, huhu.

and this is a little off the topic, but wah, i can't believe edie died (frm desperate hsewives) but next week's show gonna be super juicy, i just can't miss it (and dh abis paper masa tue, hurrayyy!!)

muNm said...

firefox i dah ok.. with all the bookmarks intact.. hehe.. ni pun blh jadi issue... haha..

i missed the desperate housewives but nanti i tgk kat abc.com la.. blh lak lupa.

Gevei said...

Hi,
I had the same problem, it deleted something from firefox. I then called the support to see what's happening. They said it was a false positive and they have fixed it. So you just need to update your bitdefender, go to the quarantine and remove the nssutil.dll or something like that from there. This file should be in the program files/mozilla firefox folder.

Have a nice day,
Gevei

Florin Stiuca said...

hello,

first I would like to apologize for any inconvenience that BitDefender caused. BitDefender's definitions were updated in 90 minutes from the first report, but of course that not everyone updated or was online when the update came.

Then I can provide you a solution to this problem if it still resides. First update the BitDefender definitions and perform a restart. After the restart if the antivirus was set to quarantine suspicious file please go to quarantine and restore the file. If the antivirus was set to remove threats, please perform a repair or re-install for firefox.

For Duke mail, if you still have problems and is still detected please contact our support from live chat www.bitdefender.com or forum on forum.bitdefender.com

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